DEMARCC - Where Your Call Center Technology Begins

DEMARCC Solutions

Your call center technology is important, especially in today's competitive business climate, whether you have an inbound or outbound Enterprise Communication System, it forms an integral part of your business today and will shape the way you do business tomorrow. Demarcc appreciates how important your communication system is to your business and how it needs to be protected from downtime now and developed to ensure that your business is not left behind in the future.

The essence of our solution is to provide personalized one-stop customer service with the support of state-of-the-art technology via multiple contact channels including voice, fax and internet. Each member of our team is armed with proven track records and selected through the strictest quality assurance criteria. Managed by a team of industry renowned leaders and executed by a group of professionals, we provide the best combination of people, process and technology in assisting our clients to approach their business success.

We believe in the power of communication-reaching people on a personal level to build relationships of trust, value and quality. Nothing can replace the human touch. We feel that success is best achieved through high-quality personal service 24 hours a day.

MISSION STATEMENT

To establish Demarcc Solutions as a leading contact center solution provider that offers our customers with latest market technology, customized competitive services and best industry practices that are customer focus and quality conscious. We uphold people as the most important company assets through organization learning and employees deployment to their best capability. We adopt employee empowerment and ownership with effective leadership that enable us continuously re-invent ourselves with creativity and market competitiveness.

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Mission Statement