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"Demarcc has played an integral role in providing support for our Avaya dialers over the last 3 years. Their solution methodology is uniquely dynamic and they actively review our system needs to provide relevant services and products. Demarcc has provided us with quality service and products at a fraction of the cost of other vendors allowing us to reduce costs and improve the quality of service that we provide our clients. Their response time is exceptional and the quality of their work is excellent. We have worked with several of their technicians and they are all very knowledgeable in their areas. We have built a great client/vendor relationship with Demarcc which gives us peace of mind, at the end of the day that business will be conducted effectively."
Andy, Director, Voice Platforms

"Expertise is critical for us. Demarcc knows these systems - inside and out. I’d put them up against anyone – even the folks who designed the systems and I think Demarcc will win out!"
Kerry Henderson, I.C. System C.T.O

"...I would like to personally thank Demarcc and in particular Chris for the outstanding level of service that they have delivered to us. We came to Demarcc requesting VOIP Headset Connectivity for our outbound Avaya Dialer Agents - Within 5 days we had a server onsite, conducting initial user acceptance testing. It has been a pleasure dealing with Demarcc and they offer a great service that I would have no hesitation in recommending to anybody."
Jerry, Telecom/Support Services

"We have recommended Demarcc Solutions to several other companies we deal with. We would have no hesitation in recommending them as suppliers of our Avaya telephone equipment."
Daniel , Telecom Manager

"I just want to thank you again for the fast response to our "mini" crisis situation....our Avaya Dialer is back up and running. You certainly live up to your word - providing excellent customer service - and I just want you to know how much it is appreciated."
Magdalena, Director, Customer Care

"Demarcc's valuable service has allowed our company to grow quickly. Because we have to meet our client demands all around New York, they have given us the flexibility and knowledge to make quick decisions, thus providing better service to our customers. The value is time savings for our company, and Demarcc has provided this for us..."
Michael, President

"Demarcc provided our startup company with top-notch service. We needed to look at all the options in the telecom industry in order to make an informed decision. Demarcc showed us our choices in local service providers, phone systems and integration. The entire process really was flawless thanks to their knowledge of the industry."
Troy, Owner

I would like to personally thank Demarcc and in particular Chris for the outstanding level of service that they have delivered...

Jerry, Telecom, Support

IC System Case Study

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