Demarcc Solutions delivers call center solutions for businesses that view their customer service as a strategic competitive advantage and want to improve both agent capabilities and their customer satisfaction ratings. We improve the connectivity among all facets of a business, providing immediate access to key customer data and empowering agents to resolve customer issues effectively. The result is an increase in first-call resolution rates that reduces customer churn, improves employee morale and lightens the overall call volume, which makes the business more productive and increases customer satisfaction ratings. To learn more about how Demarcc Solutions is helping businesses like yours, call a Customer Relationship Manager at 1.877.336.2722. |
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